What is the cut off time for same day shipping?
The official cut off time is 2:00 p.m. However that doesn’t mean we stop trying to get it out. Fact is, 90% of the time we get all orders out same day, provided we have inventory. Nevertheless, we don’t want to make a promise we can’t keep. If you have an emergency, make sure you let us know and we’ll do our best to accommodate you.
Does JT Enterprises drop ship?
Yes we do. However, we do this as a courtesy not as a practice. In general, even though we don’t have a minimum order, we prefer to do drop ships of orders no less than $100.00. If you have an emergency, we’ll work with you. However, we ask that you don’t abuse this courtesy because we lose money on drop ships of less than $100.00.
JTE Bulkheads Fittings are manufactured with virgin ABS plastic material. This ensures a much higher quality material. With second or third generation plastics, like many other bulkhead manufacturers use, the bulkhead fittings tend to crack and leak.
Questions from readers. Does JT Enterprises do any OEM manufacturing? We have our own injection molding plant. We are capable of doing OEM manufacturing projects. However, usually these require significant quantities in order for it to be mutually beneficial. It depends on the complexity of the product, availability of the materials, and the time constraints for it to be completed. If all of these scenarios are in sync, we can be the perfect manufacturer for you. Thank you for your interest.
Questions from readers. How fast can I receive my order from JT Enterprises? We try to make things as convenient as possible. All you have to do is contact us via phone on email. We will send you a price list. Then you are free to place an order. We accept payments via Pay Pal, COD, and with credit approval offer terms. Orders received before 2 pm are usually shipped same day. Since we are the manufacturer, we can accommodate large and small orders due to high levels of inventory. Thank you again for your interest.
Questions from readers. Where is JT Enterprises located? Our bulkhead fittings and bioball manufacturing plant is located in Holiday, Florida. We have been located in Florida for over twenty years. If you are a customer, and would like to visit our plant, please contact us and we can set up an appointment. We look forward to meeting you.
Questions from readers. What is the return policy for JT Enterprises? Hopefully you never have to return anything. We are proud to admit that this is a rare occurrence for our company. Nevertheless, it is impossible to be perfect.
First you must either call or email us with the nature of the problem. Once we discuss the situation, we will grant permission for a return. After we receive the product and review it, we will credit or replace immediately.
We do want to stress. You must either call or contact us by email in order to get approval first before sending anything back. In rare circumstances if it is an emergency, we will issue a call tag. We stress the word emergency. Nevertheless, the key factor in being a good vendor is supporting your customer when there is a problem. Consequently, we are always eager to prove our commitment to you.
Questions from readers. If I am an end user, how can I purchase your products? Thank you very much for your question. We have a network of distributors throughout the continental United States including Canada and Mexico.
Just submit your address to us via email and we will forward that information to the nearest distributor. Usually you will get a response within 48 hours. If we don’t have a distributor near enough for you to get to by driving, we do have other distributors who offer e-commerce sites where you can purchase our products safely online.
Questions from readers. Who can buy bulkhead fittings or bioballs from JT Enterprises? That is a very good question. We are a manufacturer of the products we sell. Consequently, our business model is that we only sell to other manufacturers or wholesalers.
We do not sell directly to stores or end users which are non licensed business persons. That is why there is no pricing on this site to protect the interests of our distributors. Nevertheless, rest assured that we are very selective in who we allow to distribute our products. We make sure our distributors are committed to the same level of customer service as we are. Thank you for your inquiry.
We here at JT Enterprises value customer interaction. That is the best way we learn how to serve you better. Consequently, we will be starting a new series called, “Questions from readers” Where we will do our best to answer any inquiries you may have about our company. We look forward to the interaction with you. Please submit all your inquiries to our email address on our website, and we will do our best to reply to your questions at least once a month. Thank you again for your interest. We look forward to chatting with you.